Refund & Cancellation Policy

At Kanrise India Private Limited, we are committed to delivering high-quality products and maintaining transparency in all customer transactions.

To initiate a refund request:

Our team will review your request within 2 working days.

If approved, the refund will be initiated as per our policy.

Refunds are applicable only under the following circumstances:

All refund requests are subject to verification and approval by the CUBYNA support team.

Refunds are not applicable based on product effectiveness or satisfaction.
Results may vary from person to person based on individual health conditions and usage.

Orders can be cancelled only before dispatch.
Once the order is shipped, it cannot be cancelled.
Kanrise India Private Limited reserves the right to cancel any order at its discretion.
In certain cases, customers may be contacted for order verification prior to shipment.

Prepaid Orders:

Refunds will be credited to the original payment method (Credit/Debit Card, UPI, or Bank Account).

Cash on Delivery (COD) Orders:

Customers must provide valid bank account details to receive refunds via bank transfer.

Approved refunds are processed within 7–15 business days from the date of approval.

For any queries related to refunds or cancellations:

We appreciate your trust and strive to provide a smooth and reliable experience with CUBYNA.

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