Terms and Conditions

OVERVIEW

This website www.cubyna.com is operated by Kanrise India Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to CUBYNA / Kanrise India Pvt Ltd.

Kanrise India Pvt Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing any product from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that:

  • You are at least 18 years of age or using the website under parental supervision.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will comply with all applicable laws of India.
  • Any violation of these Terms may result in immediate termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason.
  • Your content (excluding payment information) may be transferred over various networks. Payment information is always encrypted.
  • You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Service without written permission from us.
  • Headings are for convenience only and do not affect interpretation.

SECTION 3 – E-COMMERCE PLATFORM, PAYMENTS & LOGISTICS

Our online store is hosted on Shopify, which provides the e-commerce platform allowing us to sell products and services to you.

Payments on this website are processed securely through PayU, a third-party payment gateway. We do not store or process your card or banking details.

Orders are shipped through Shiprocket, our third-party logistics and fulfillment partner.

By placing an order, you agree to the terms and policies of these third-party service providers where applicable.

CUBYNA shall not be responsible for delays, failures, or disruptions caused by third-party service providers beyond our reasonable control.

SECTION 4 – PRODUCT INFORMATION & MEDICAL DISCLAIMER

CUBYNA is an AYUSH-approved ayurvedic pain relief oil for external use only.

It is intended to support relief from knee, joint, and muscle pain.

Results may vary based on individual body condition, age, and usage consistency.

Information provided on this website is for general awareness only and does not constitute medical advice.

The product is not intended to diagnose, treat, cure, or prevent any disease.

Consult a qualified medical professional before use if pregnant, nursing, or under medical treatment.

SECTION 5 – ACCURACY & TIMELINESS OF INFORMATION

We do not guarantee that information on this website is always accurate, complete, or current.

Content is provided for general information and may be updated or modified without notice.

SECTION 6 – MODIFICATIONS TO SERVICE & PRICES

  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product or service at any time.
  • We shall not be liable for any such modification, suspension, or discontinuation.

SECTION 7 – PRODUCTS & AVAILABILITY

  • Products are available exclusively online and may be limited in quantity.
  • Product images are indicative only; actual packaging may vary.
  • We reserve the right to limit sales by person, location, or order size.
  • We do not guarantee specific results or satisfaction levels.

SECTION 8 – BILLING & ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel any order, including orders suspected of misuse, incorrect pricing, or incomplete details.
  • You agree to provide accurate and up-to-date billing and contact information.
  • For further details, please review our Returns & Refund Policy.

SECTION 9 – THIRD-PARTY SERVICES & LINKS

Our website may include links or integrations with third-party services, including payment processors and logistics partners.

We are not responsible for the content, accuracy, or practices of third-party websites or services.

SECTION 10 – USER COMMENTS & FEEDBACK

  • By submitting feedback, suggestions, or content, you grant us the right to use such content without restriction or compensation.
  • You are solely responsible for the accuracy and legality of your submissions.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 12 – PROHIBITED USES

You are prohibited from using the website or its content for:

  • Any unlawful purpose
  • Intellectual property infringement
  • Uploading malicious software
  • Misrepresentation or abuse
  • Interfering with website security

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available.”

Kanrise India Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website
  • Product usage
  • Delays caused by third-party service providers

Any liability shall be limited to the amount paid for the product.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Kanrise India Pvt Ltd against claims arising from:

  • Breach of these Terms
  • Misuse of products or services
  • Violation of applicable laws

SECTION 15 – SEVERABILITY

If any provision is held unenforceable, remaining provisions shall continue in full force.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access without notice for violations.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and Kanrise India Pvt Ltd.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT INFORMATION

Kanrise India Pvt Ltd

📍 8/1, Lal Bazar Street, Kolkata – 700001

📧 mail@cubyna.com

📞 +91-9831685880